Terms & Conditions

Acceptance of terms

These Terms & Conditions ("Terms") form a binding legal agreement between you and the operator of What2Do ("What2Do," "we," "us," or "our"). By accessing or using What2Do (the "Service"), you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not access or use the Service.

If you are using the Service on behalf of another person or entity, you represent that you have authority to bind them to these Terms.

Description of service

What2Do is an AI-powered activity recommendation tool. It suggests local activities and venues based on preferences you provide. Recommendations are generated by an AI model, not curated or verified by humans, and may be inaccurate, outdated, or unsuitable for your circumstances. We do not own, operate, inspect, endorse, or have any relationship with the venues, businesses, or activities suggested.

AI-generated content disclaimer

Activity recommendations are generated using Claude, Anthropic's AI model. We apply automated confidence filtering, and cross-reference candidate venues against public OpenStreetMap data where available, to reduce inaccurate results — but we make no representation or warranty — express or implied — that any recommendation is accurate, complete, current, safe, or suitable for you. Venue names, hours, pricing, locations, and availability can be wrong or out of date, including in the third-party map data we reference. You are solely responsible for independently verifying any location, business, price, or activity — including by checking Google Maps, calling ahead, and confirming current conditions — before relying on it or visiting in person.

What2Do is not liable for any inconvenience, loss, expense, injury, or damage resulting from your reliance on or use of AI-generated recommendations.

Sponsored listings

Some results may include a listing from a business that has paid to appear ("sponsored listings"), always visibly marked with a "Sponsored" label so it is never presented as an unpaid AI recommendation. A sponsored listing's appearance is paid placement, not an endorsement, editorial recommendation, or independent verification by What2Do — the same accuracy disclaimers and assumption-of-risk terms in this section and the one below apply equally to sponsored and AI-generated results.

Assumption of risk — physical activities

What2Do may suggest activities that involve physical exertion, travel, equipment, weather exposure, or other inherent risk (for example: sports, outdoor recreation, water activities, or nightlife). You participate in any suggested activity entirely at your own risk. We are not a fitness, medical, safety, or travel advisor, and nothing on What2Do constitutes professional advice of any kind. You are solely responsible for assessing your own fitness, ability, and the safety of any venue, activity, or route before participating, and for complying with all applicable laws, venue rules, and safety guidance.

To the fullest extent permitted by law, you assume all risk of injury, illness, death, or property damage arising from or related to any activity, venue, or third party discovered through the Service, and you release What2Do from all related claims.

Third-party venues, links & content

The Service may link to or reference third-party websites, businesses, or venues that we do not own or control. We are not responsible for the content, accuracy, policies, practices, products, or services of any third party. Your dealings with any venue or business you discover through What2Do — including any purchase, reservation, injury, or dispute — are solely between you and that third party.

User accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must not share your account or use another person's account. Notify us immediately at hello@what2do.me of any unauthorized use.

You represent that all information you provide is accurate. We reserve the right to suspend or terminate any account, at any time and without notice, for suspected violation of these Terms, fraud, abuse, non-payment, or any reason we deem necessary to protect the Service or other users.

You must be at least 13 years of age to create an account and use What2Do. If you are under the age of majority in your jurisdiction, you may only use the Service with the involvement and consent of a parent or guardian.

Pro plan & billing

What2Do Pro is a paid subscription at $4.99/month, billed through Stripe. By subscribing, you authorise What2Do to charge your payment method on a recurring basis until you cancel.

You can cancel your subscription at any time from Settings. Cancellation takes effect at the end of your current billing period — you retain Pro access until that date and will not be charged again. All fees are non-refundable, including for partial billing periods, except where required by law.

We reserve the right to modify Pro pricing or features at any time, with reasonable notice for existing subscribers. Continued use of the Pro plan after a price change takes effect constitutes acceptance of the new price.

Payments & Stripe

All payments are processed securely by Stripe, an independent third party. What2Do does not store your full card details. By completing a purchase you also agree to Stripe's Consumer Terms. We are not responsible for errors, delays, or failures caused by Stripe or your payment provider.

If a payment fails, your account will revert to the Basic plan. Please update your payment method in Stripe's customer portal if this occurs.

Acceptable use

You agree not to, and not to assist or permit any third party to: (a) violate any applicable law or regulation; (b) circumvent, disable, or otherwise interfere with usage limits, rate limits, or security features; (c) submit content designed to manipulate, "jailbreak," or extract system prompts from the underlying AI model; (d) scrape, reverse-engineer, decompile, or attempt to extract the source code of the Service; (e) impersonate any person or entity, or misrepresent your affiliation with any person or entity; (f) harass, defame, or harm another person; (g) upload malicious code or attempt to disrupt, overload, or gain unauthorized access to the Service or its infrastructure; or (h) use the Service to build a competing product or to train a competing AI model.

We reserve the right to investigate suspected violations and to take any action we deem appropriate, including suspending or terminating access, without liability to you.

Intellectual property

The Service, including its design, branding, text, graphics, and underlying software (but excluding AI-generated recommendation content and third-party content), is owned by What2Do and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own personal, non-commercial use, subject to these Terms. All rights not expressly granted are reserved.

Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY RECOMMENDATION, VENUE, OR CONTENT WILL BE ACCURATE, RELIABLE, OR SAFE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WHAT2DO AND ITS OPERATOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR PERSONAL INJURY, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, ANY RECOMMENDATION, OR ANY THIRD-PARTY VENUE OR CONTENT, REGARDLESS OF THE LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $50 USD. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnification

You agree to defend, indemnify, and hold harmless What2Do and its operator from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your participation in any activity or interaction with any venue or third party discovered through the Service; or (d) your violation of any applicable law or the rights of a third party.

Termination

You may stop using the Service and delete your account at any time from Settings. We may suspend or terminate your access to the Service at any time, with or without cause or notice. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution — will survive.

Governing law & dispute resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles, and without regard to the United Nations Convention on Contracts for the International Sale of Goods.

Before filing a claim, you agree to first contact us at hello@what2do.me and attempt to resolve the dispute informally for at least 30 days. If we cannot resolve the dispute informally, you and What2Do agree that any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in California, and you consent to personal jurisdiction there — except that either party may bring an individual claim in small claims court. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action.

General provisions

If any provision of these Terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign or transfer these Terms without our prior written consent; we may assign these Terms without restriction. These Terms constitute the entire agreement between you and What2Do regarding the Service.

Changes to these terms

We may revise these Terms at any time. Material changes will be reflected by updating the date below. Continued use of What2Do after changes are posted constitutes acceptance of the revised Terms. For questions, contact us at hello@what2do.me.